Last updated 2026-06-01.
Email: support@such.software
X / Twitter: @such_software
Instagram: @such_software
Source / issues: github.com/Such-Software/hash-wallet
If the app showed you an error popup and you clicked "Send," the error trace was copied to your clipboard and your browser opened to hash.boats/report. Paste the trace there along with a short description of what you were doing, and hit Submit. The report goes straight to us — no GitHub account or email needed.
For larger-scale issues or feature requests, opening a thread on GitHub Issues is usually the most efficient route — other users can chime in and you can follow the conversation: github.com/Such-Software/hash-wallet/issues.
No. Hash Bags is non-custodial — your seed phrase is the only way back into your wallet, and it never leaves your device. We don't have a copy. We don't have servers that hold any wallet data. If the seed is gone, the wallet is gone. This is the trade-off for genuine self-custody.
Always write your seed down somewhere safe before you fund a wallet. A metal seed plate is much harder to lose than a scrap of paper.
Yes — MIT licensed. The full source, build scripts, and release artifacts are at github.com/Such-Software/hash-wallet. Anyone can audit it, fork it, build their own copy, or send patches.
Cake Wallet dropped Wownero support — Hash Bags exists to keep Wownero a first-class wallet. We put Wownero front and center, trim out the chains and integrations we don't ship, and run a smaller, more focused codebase that can move faster on Wownero-specific improvements.
Yes. Settings → Connection & Sync → (select chain) → Add node. You can point at a node on your own hardware, a community-run node, or one accessed through Tor. For maximum privacy on Monero and Wownero, running your own node is strongly recommended.
Cross-chain swaps go through Trocador, which doesn't require KYC for orders under their per-asset limits. Large orders or regulator-flagged jurisdictions can trigger a verification request from Trocador's side — that's between you and them, not Hash Bags.
Buying or selling crypto for fiat via MoonPay (where available) does require KYC — MoonPay is a regulated provider and verifies every customer's identity itself. MoonPay handles that verification independently; we never see your ID documents.
Usually one of two things:
From your wallet's home screen: tap the wallet name (or the three-dot menu next to it) → Seed and Keys. The Primary Address is listed alongside your view and spend keys. This is the address derived from subaddress index 0/0 — useful for setting up a view-only wallet on another device.
For security. The PIN unlocks your wallet's local encryption — without it, the seed phrase and keys remain unreadable on disk. If you set a PIN at wallet creation and lost it, the only recovery path is to restore from seed.
Tap the wallet name in the top bar to open the wallet picker. From there: add a new wallet for any supported chain, switch between existing wallets, or restore from a seed phrase you wrote down earlier.
Long sync sessions on Monero / Wownero are the most common cause — the wallet downloads block headers to scan for incoming transactions. Tips: connect to a faster node (Settings → Connection & Sync), let the initial sync complete on Wi-Fi rather than mobile data, and on long syncs keep the device plugged in.
Email support@such.software with: what platform you're on (Android / iOS / Windows / macOS / Linux), what version (Settings → About), and a short description of what went wrong. If the app generated an error trace, attach it or paste it into the body.